Refund policy
Last modified: January 10, 2024
This Refund Policy governs the terms under which IPTVDesign.com (“we,” “us,” or “our”) provides refunds for the services offered on our website. Please read this policy carefully before making a purchase. By using the services of IPTVDesign.com, you agree to the terms outlined in this Refund Policy.
Refund Eligibility:
We offer refunds in the following circumstances:
Technical Issues: If you encounter technical issues or difficulties that prevent you from using the service as intended, and our support team is unable to resolve the issue within a reasonable time frame.
Service Unavailability: In the event that our services become permanently unavailable, and we are unable to provide a suitable alternative.
Refund Requests:
To request a refund, you must contact our support team at contact@iptvdesign.com within 30 days of the purchase date. Please include a detailed explanation of the issue you are facing, and any supporting documentation or evidence that may assist in evaluating your request.
Processing of Refunds:
Refunds will be processed within 14 days of approval. The refunded amount will be credited to the original method of payment used during the purchase.
Non-Refundable Items:
Certain services or features may be labeled as non-refundable. These items will be clearly indicated at the time of purchase, and no refunds will be provided for such services.
Cancellation of Subscription Plans:
If you are on a subscription plan, you may cancel your subscription at any time. However, refunds for subscription fees will only be provided within the first 30 days of the initial subscription purchase.
Changes to This Refund Policy:
We reserve the right to update or modify this refund policy at any time without prior notice. Changes to this policy will be effective immediately upon posting on this page.
Contact Information:
If you have any questions or concerns about our Refund Policy, please contact us at contact@iptvdesign.com.